refund policy

The website listed above, hereinafter referred to as "Website" is operated by the following party: Test Dont Guess, a limited liability company, organized under the laws of the state of Virginia (hereinafter referred to as "Operator")

For any questions or comments regarding this Refund Policy, the Operator may be reached at the following contact points: jensen@testdontguess.org

​The user has the right to email jensen@testdontguess.org within the stated trial period to request a cancellation, which will result in access to the course and application terminating within 24 hours of the request.

After the trial period has ended, the user will automatically be enrolled in the previously agreed upon payment plan to complete payment for lifetime access to everything included with the course and application.

No refund requests will be accepted after the trial period has ended.

​The following entitle a customer to a refund on the Instant HTMA Professional Course:
-The product was not delivered to the customer.
-The customer repurchased the product after an initial purchase in error.

Additional conditions for Instant HTMA Professional Course:
-The customer has completed 100% of the course content.
-The customer can provide proof of 1 Hair Tissue Mineral Analysis result run since purchasing the course.
-The customer can provide details about how they were unable to help their client using HTMA results.

Products may not be returned due solely to incompatibility with a customer's software or device.

Products may not be returned due solely to lack of time to complete the course.

If the above conditions are not met, Operator reserves the right to reject the refund.

​Refunds are permitted on the sale of services under the following conditions:
-Refunds are only provided prior to the services being scheduled.
-Refunds are issued at the Operator's discretion and may be accepted or rejected as such.

​

Copyright @ Test Dont Guess. All rights reserved

​Refunds are not permitted on the amount paid for a limited time trial of Instant HTMA Professional.

​Refunds are permitted on the Instant HTMA Professional Course. 

Customers may request a refund on the Instant HTMA Professional Course sold within 30 days of purchase.

​Refunds are not permitted for monthly or annual subscribers to the Instant HTMA Professional app.

Customers are able to cancel their subscription at any time.